A Lexus dealership doesn't just provide the best service for your vehicle; it provides the highest level of service to each customer. Numerous amenities you'd normally find at a luxury hotel.
The Basic Warranty coverage is for 48 months or 50,000 miles, whichever occurs first. Wheel alignment and balancing are covered for 12 months or 20,000 miles, whichever occurs first.
Every new Lexus comes with complimentary first and second scheduled maintenance services. These services are provided 6 months/5,000 miles and 12 months/10,000 miles.
L/Certified Limited Warranty, combined with the new-vehicle Basic Warranty, can provide up to six years of vehicle warranty coverage. Mileage unlimited, includes coverage for a complimentary loaner car.
Lease or buy, Lexus Financial Services (LFS) has developed a variety of programs that make Lexus ownership a reality. At LFS, tailoring a finance or lease that fits your needs is as simple as selecting options for your car.
A complimentary loaner vehicle* is available to you on services two hours or longer. Check with your Service Center on the availability of this service and schedule an appointment. Based on availability and length of repair
I called him and explained I had done the research, knew what I wanted (year, model, all features in detail), and told him how much I was prepared to pay. Jimmy and I worked this all out on the phone and the only trip I made to the dealership was to sign for the vehicle and drive it home.Patrick Winstead, Henderson, NV
We sat down with James around 2 o'clock in the afternoon had our new car and all paper worked signed and filled and out by 3:40 pm. Excellent service incredibly quick and efficient and very helpful advice coming from someone with experience under his beltFarouq Napunyi Wangila
"Exceptional service by salesman." Salesman, James Johnson, went out of his way to help me. He spent a lot of time with me and made me feel comfortable. He showed me around and introduced me to a lot of people who were all very pleasant.Dorothy D, Las Vegas, NV
"James Johnson is the best in the business!" We had an excellent experience with James. He was so patient and kind and helped us negotiate an incredible price! It truly felt like he cared about us as people rather than just customers. James always made sure we had our questions answered. He thoroughly explained everything to us even before we could think of asking. We were surprised when he offered to deliver the car to our house since it was far away, but he did exactly as promised!Tangu
"Awesome experience!" - Came into get my first car with my mom and James Johnson made the whole process so easy! He was so cooperative and really cared about everything that my mom and I wanted/needed. Overall, it was such a great experience and James Johnson made it possible for me to get a car that I really wanted!Ardonna Cardines
James Johnson was very instrumental in putting me in my Dream Car. It has been by far the best car buying experience I've had. He also called weeks later to make sure all was well and I happened to be in the DMV and the representative helping me was so astonished that he was calling me. Customer service exceeding the expected. If your in the market for a new or pre-owned vehicle James is your guy. Thanks Again James!Gail Isaac - Goodyear, AZ
"The way it ought to be!!!!" - My experience with this dealership began with a quick call to check inventory before driving across town. I spoke with James Johnson who was very helpful. Within a few minutes of hanging up the phone, I received a text message with his information in it. Upon our arrival at the dealership, we were warmly greeted by the receptionist and told that James would be right with us and to have a seat. James came over and introduced himself and we spent a few minutes getting to know each other. He asked us what we were looking for and immediately took us to begin looking at cars. We had already been looking and shopping and knew what we were looking for. We found the car that we liked within 5 minutes and test drove the vehicle. James was very helpful telling us about the features and simply making conversation to help us feel like we had known him for years. The negotiation was quick and easyB Kacher
James Johnson is the man! He did such a wonderful job helping our family secure the car of our dreams. We couldn’t be more happy. The level of service has been absolutely amazing and we are just thankful for the time and patience that he took with us to ensure that we got the car that we really wanted. James took the time to walk this through every different pricing scenario an option that we can think of to ensure that it was the best fit for our family. He was patient. He always checked on us to make sure that we were comfortable and that we were satisfied with our vehicle purchase. We can’t thank him enough. He is truly an expert at what he does.April Augustine
Very nice and not pushy at all - James Johnson was my salesman. Very nice and not pushy at all. I came to test drive a car, but had to leave my husband home sick in bed. He suggested that we drive it to him so he could have his opinion. I dragged my hubby out of bed and made him test drive it. He loved it and went back to bed, lol! Thank goodness we did that because if I would've waited until he was better I would've missed out on this great vehicle.Kelli from Las Vegas, NV
In need of a car, go and speak to James Johnson. He is very professional and helpful. Was not pushy at all. Overall he has outstanding customer service. Something we are missing now in day's.Demetrio Lucero - Las Vegas, NV
James Johnson guided me through the purchase of my new Lexus RX 350 and it was literally the best car buying experience I have ever had. James is the real deal. He knows his product inside and out and he was able to answer all of the questions I had about my new vehicle. When it came time to discuss price, James was honest and straightforward and made it super easy. If you're looking for a new or used car, do yourself a HUGE favor and go see James Johnson!Cindy J - Henderson, NV, cindyjenkinsgroup.com